gift cards

HOW CAN I PURCHASE A GIFT CARD?

click here to purchase a virtual gift card.

please reach out to help@otdnyc.com and we can assist you.

    HOW CAN I REDEEM MY GIFT CARD? 

    online or in-store at our Soho location.

    → in-store: present your physical gift card or virtual gift card number/email to a sales associate.

    → online: to redeem a physical gift card online, insert the 16 digit code on the back of the gift card in the "discount" section. to redeem a virtual gift card, insert the 16 digit code sent to the email of choice in the "discount" section. 

    if the value of your order is greater than the value of your gift card, another form of payment will be required to charge the balance of the order.

    multiple gift cards can be applied at checkout.

      HOW CAN I CHECK THE BALANCE OF MY GIFT CARD?

      if you have additional questions about gift cards,  please reach out to help@otdnyc.com.

        GIFT CARD RETURNS

        purchases made with a gift card are eligible for a return (both online and in-store). the refund amount will be returned to your gift card.

          TERMS AND CONDITIONS

          gift cards are non-transferable, non-refundable and are not redeemable for cash. gift cards can be replaced if lost or stolen, if the original receipt is obtained and can be verified; however, they should be treated as cash. coupons and discounts cannot be applied to the purchase of a gift card. gift cards cannot be used to buy non-merchandise items (i.e. another gift card). gift cards cannot be used on international orders. If you have additional questions about gift cards, please reach out to help@otdnyc.com.